ASB Privacy Policy

Personally Identifying Information (PII) means information that could be used to identify a person.

When you submit an anti-social behaviour report we collect identity data, contact data and technical data. Identity data include your name or title. Contact data include your address, email address and telephone number. Technical data include IP address, browser type and version, operating system, platform and related device information.

Additionally, the contents of your ASB report may contain personally identifying information—for example, information that, in the hands of the police, could allow them to identify an offender.

We collect this information for the purposes of fulfilling a service to you, that service being to provide you a convenient way to report ASB on the estate and to help represent your concerns to the City of London police.

Reports to the CoL Police have little value if we cannot substantiate them or evidence where they came from, or provide the police with contact details for the reporter of the incident.

Additionally, the collection of personally identifying information of potential perpetrators of ASB has the legitimate interest of preventing crime on the estate.

Thus, the collection of the information is described is covered by legitimate interests, and does not require separate consent. By submitting a report you give your consent for the data collection and processing described on this page.

For example, we do not use the information you provide here for any other form of analysis, marketing, or communications.

In line with the collection purposes described above, we may share the details of your report, including the personally identifiable data you provide, with the City of London Police.

We may also process your personal data where required by law, including responding to requests from government or law-enforcement agencies and for the prevention of crime.

We do not share your information for any other purposes.

We retain the personally identifying information associated with your report for up to 1 year. This allows for follow-up contact from the City of London Police, where appropriate.

After the initial 1-year period, we retain the record of the ASB event, but anonymise it. Your member ID and contact details, for example, are no longer associated with the report. We delete any personally identifying information from your report itself (including any information that could be used to identify other people). What is left is an anonymised record—for example, that an "ASB report was received on dd/mm/yyyy of skateboarding on the podium by Ben Jonson house". No PII remain.

We take reasonable steps to protect personal data from accidental loss, unauthorised access, alteration or disclosure, and we limit access strictly to those who have a need to know the information.

For example, the BA may discuss ASB reports and trends internally, and we publish statistics on the reports we receive, but personally identifying information is not made available in either context, because it would not be proportionate or required.

You may ask what data we hold on you, request access to your data, ask us to correct inaccurate information, request erasure where appropriate, withdraw consent, or request transfer of your personal data in a structured and machine-readable format.

We may ask you for proof of identity before acting on a request. We respond to valid requests within 30 days unless the request is unusually complex. We may charge a fee for this.

We may not always be able to comply in full where doing so would disclose another person’s data, conflict with confidentiality duties, or where we are otherwise legally entitled to deal with the request differently.

However, if you are a BA member, and if you were logged-in when you made the ASB report(s), you can easily see all the information we hold from your submissions, without making any request to us:

• By logging in to your MemberMojo account, you can see and edit all of the membership details we hold for you (such as your contact details)
• On the ASB Reporter page, if you are logged in to your account, you can see the entire history of the ASB reports you have made, and all the information the BA hold from each of them.

For questions about how your data are used, to exercise your rights, or to request that we stop processing your data, email webmaster@barbicanassociation.co.uk.

If you believe your data-protection rights have been breached and we have not resolved your concern, you may raise the matter with the Information Commissioner’s Office at ico.org.uk/concerns.