ASB Privacy Policy

Personal data means information about you that could be used to identify you.

When you submit an anti-social behaviour report we may collect identity data, contact data and technical data. Identity data include your name or title. Contact data include your address, email address and telephone number. Technical data may include IP address, browser type and version, operating system, platform and related device information.

We only collect information about you through direct interactions, such as when you complete this reporting form.

We ask you to supply personal data so that we can verify anti-social behaviour reports, contact you about a report, and link together reports submitted by you.

We may also process your personal data where required by law, including responding to requests from government or law-enforcement agencies and for the prevention of crime or fraud.

We may share your personal data with officers of the Barbican Estate Office and officers of the City of London Police.

Access is limited to people who have a genuine need to know the information. We take reasonable steps to ensure that anyone we share your information with understands their information security obligations.

We retain personal data only for as long as necessary for the purposes for which they were collected, including legal, accounting and reporting requirements.

We take reasonable steps to protect personal data from accidental loss, unauthorised access, alteration or disclosure, and we limit access to officers and committee members who have a need to know the information.

No internet transmission is completely secure. Once we have received your data, we use appropriate protocols and security features to try to prevent unauthorised access.

You may ask what data we hold on you, request access to your data, ask us to correct inaccurate information, request erasure where appropriate, withdraw consent, or request transfer of your personal data in a structured and machine-readable format.

We may ask you for proof of identity before acting on a request. We respond to valid requests within 30 days unless the request is unusually complex.

We may not always be able to comply in full where doing so would disclose another person’s data, conflict with confidentiality duties, or where we are otherwise legally entitled to deal with the request differently.

For questions about how your data are used, to exercise your rights, or to request that we stop processing your data, email webmaster@barbicanassociation.co.uk.

If you believe your data-protection rights have been breached and we have not resolved your concern, you may raise the matter with the Information Commissioner’s Office at ico.org.uk/concerns.