Privacy Policy
Who we are
We are the Barbican Association (“the BA”), an unincorporated association representing residents of the Barbican Estate. Our website address is: https://barbicanassociation.co.uk.
What personal data we collect and why we collect it
Membership details
If you become a member of the BA, we will collect your name and email address in order to identify you as a member and to fulfil our contractual obligations to you—for example to send you a digital membership card. We may also collect a contact phone number so we can assist you with your membership. We collect your address details in order to confirm your suitability for our membership tiers, and in order to send you a printed membership card should you request one. If you have an address on the Barbican Estate, we collect your status in relation to that address (for example: Freeholder, Leaseholder, Sub-tenant, or City of London tenant), for the purposes of maintaining a record of the proportion of leaseholders on the estate who are members; as a Registered Tenants Association (RTA) we are obliged to measure and monitor this proportion. We may also use your property status to determine on which matters you may vote, e.g. to canvas the opinions of leaseholders on matters which only pertain to leaseholders.
All of the above information are gathered explicitly when you provide them in our membership form upon signup for a new membership, and upon renewal of your membership.
Comments and feedback
When visitors leave comments or feedback on the site we collect the data shown in the comments/feedback form, and also the visitor’s IP address and browser user agent string to help spam detection. If you are logged-in as a BA member at the time of leaving a comment or feedback, we record your member ID. We may use these data to follow up with you, e.g. to assist you with a complaint or technical problem. We do not use the data collected here for any other purpose.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for 30 minutes, unless you explicitly choose to remain logged-in for 30 days, in which case they last for 30 days. Screen options cookies last for a year. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
This website uses Posthog, an analytics service hosted in the EU. We use its reports to help us understand website traffic, performance, and usage. Your IP address is seen by Posthog for the purposes of bot detection and identifying from which country you have visited the site. Your IP address is then immediately discarded; it is not stored with analytics events and cannot be retrieved by us. We do not send any further identifying details such as your BA membership ID to Posthog. The BA remains the data controller; Posthog is a data processor.
We do not collect or otherwise receive personal data from third parties.
Who we share your data with
We use MemberMojo to manage our membership records. If you choose to sign up as a member of the BA, you will be taken to MemberMojo’s website to complete the registration form. MemberMojo is the data processor of your membership information. The data controller is the BA. Your membership details are saved on MemberMojo, and kept in sync with barbicanassociation.co.uk.
From time to time, house groups in the Barbican Estate may request the details of BA members living in the relevant house or tower block, for the purposes of informing and engaging with those members on issues relating to their house. We will only pass on your information in these circumstances when you have explicitly consented to it. You are given the opportunity to opt in to this when you sign up and on each membership renewal. You can withdraw your consent at any time from your MemberMojo account or by contacting us directly at webmaster@barbicanassociation.co.uk.
The City of London Corporation, in connection with their management of the estate, may request details of the BA’s membership records and in such cases we will provide said data.
We use Mailtrap to send transactional emails. If you choose to log in to your member account on barbicanassociation.co.uk, we use Mailtrap to send you a 6-digit code. With this code you can log in to your account. We do not share any of your other details with Mailtrap. It is necessary to share your email address with Mailtrap strictly for the purpose of them sending the email to you. Mailtrap do not use your email for any other purpose. If you never log in on barbicanassociation.co.uk, your email will never be seen by Mailtrap; data-sharing occurs only at the moment that a 6-digit code needs to be sent. Mailtrap’s servers are based in the United States. Mailtrap complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. They can lawfully receive UK and EU data.
You can find Mailtrap’s privacy policy here
We use Mailchimp as our third-party service provider for our email lists and newsletters. If you choose to subscribe to our email list, we share your full name and email address with Mailchimp for the purposes of sending those communications to you. Mailchimp’s servers are based in the United States. Because MailChimp certifies to the Privacy Shield framework, they can lawfully receive EU data. If you ever wish to unsubscribe from our communications you can do so through the unsubscribe link included in every email.
For further information about how Mailchimp treats EU data, please refer to section 16 of Mailchimp’s Privacy Policy.
We will not share your personal information with or sell it to any other third-party unless we have you permission, or the law requires us to.
How long we retain your data
If you leave a comment or feedback, your submission and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
If you are a BA member, we store your membership information, described above, for as long as you remain a member, and for up to 3 months after the expiry of your membership. You can see, edit, or delete your personal information at any time by logging in to your MemberMojo account. Website administrators can also see and edit that information. If you are leaving the estate and/or no longer wish to remain a member of the BA, you can contact secretary@barbicanassociation.co.uk to request the immediate removal of your membership record.
For users that subscribe to our email list, we will store the personal information they provide in the sign-up form. This information will be stored using the third-party service provider (Mailchimp) and the information will be retained until such time as you unsubscribe from all communications. All subscribers can see, edit or delete their personal information at any time. Please refer to Mailchimp’s privacy policy for further information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you have subscribed to our email list, you can request a copy of the personal data we hold about you, including any data you have provided to us. You can update the personal data we hold about you using the link found in any of our emails. You can also unsubscribe at any time using the link in any of those emails. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Your contact information
If you have any questions or concerns, you may contact us at: